Which Party should I get?

PLAY RULES

You must sign a waiver before entering our play area. NO EXCEPTIONS.

Everyone must wear socks in the play area. You may purchase socks or wea shoe covers if there is medical reasons

No food, drinks or ice cream is allowed in the play area. NO EXCEPTIONS.

Minors must be accompanied by an adult. Parental supervision required. No drop offs. Do not leave your child unattended.

No rough play or fighting allowed.

Please respect the equipment, soft equipment and others.

No weapons, sharp objects, or glass are allowed within our facility.

For safety reasons, NEWTOPIA staff reserves the right to refuse admittance to a child if the number of children exceeds the legal capacity of our facility.

Use of our center is at your own risk.

We are not responsible for loss, theft or damage of your property. Do not leave valuables or personal belongings unattended.

PARTY RULES

We do have parties back to back all day, especially on weekends. As you will be playing for the first 80 minutes and going into the party room for the last 40 minutes keep in mind that your room might not be available until after your party has started.

You will bring in your own cake. No ice cream cake as we have no way of storing it. You will bring your own candles and cake cutter. NO outside food or drink is permitted beyond small treats and goodie bags.

The last 40 minutes in a party room is the end of the party. If NEWTOPIA is still operating, within normal business hours, it is permissible to allow the children to play longer. Please be mindful of allowing your children to playafter pizza and cake as this can induce vomiting. Please notify us as soon as possible if that happens.

The party room is typically unavailable to decorate upon arriving; usually the party room starts getting decorated 30 minutes into the party. If you wish to extend the time of your party, it is an additional $40 for 20 minutes (Regular party only) Based ONLY on availability.

Definition of a private party: you will have exclusive use of play area and party room. People from the previous party may still remain in one of party rooms and walk through the play area as they exit the building. Availability of a private party needs to be inquired by contacting us. We have limited private party spots available and the private party starts before or after our normal business hours.

50% deposit is required to make a reservation for party and the remaining balance is due at arrival. We accept Visa, Mastercard, or cash. You must have valid ID for the final payment and final payments can only be made in person on o prior to your party.

CANCELLATION OR RESCHEDULING

If you cancel your party: 90 days before the party date- full refund 89-8 days before the party date-half refund and you can reschedule to a future date. However, rescheduling will not reset the 30 day refund period. 7 days before the party date- no refund, no reschedule

Rescheduling can be done before your party date based on availability or previous reschedules. You may reschedule your party NO MORE than three times, with a fourth leading to cancellation with no refund. We allow reschedule up to a year in advance

Newtopia’s refund policy applies in ALL circumstances including those outside of our control. This includes COVID-19, natural disasters, illnesses and any other unforeseen circumstances or situations.

Newtopia reserves the right to change or modify any policies at any time.